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FREQUENTLY
ASKED
QUESTIONS

  • How long will my service take?
    Each booking will require a different amount of time depending on what the job is. Prior to your booking we will get the information needed to know about what your vehicle needs and let you know the length of time the service(s) will take.
  • Do I need a one-step paint or two-step paint correction?
    There are many different factors that come into play when deciding what level of paint correction is the right fit for the vehicle. What we can tell you is that in most cases a one-step paint correction will achieve the desired results buy may not remove 100% of the paint defects. It will however drastically improve the depth, gloss, and overall look of the paint and vehicle. There are few cases where a vehicle can have abnormally hard clear coat and a one-step paint correction may not be enough. With a two-step paint correction in most cases will be a better fit for someone looking to remove 80-100% of the paint defects on a vehicle. We will always do our best to give you our honest and professional advice prior to and during the process to provide you with the best results within your budget.
  • What are the benefits of ceramic Coating and how do I know if it’s right for me?
    Ceramic coatings are extremely beneficial when caring for a vehicle. In a nutshell, a ceramic coating is a permanent sacrificial layer that creates a barrier between the elements and your vehicles paint. Some benefits include, scratch resistant properties, protection from harmful UV rays, protection from chemical stains, hydrophobic properties which will help the vehicle stay cleaner for longer and make extreme ease of cleaning maintenance.
  • What is Paint Correction?
    Paint correction is a process designed to restore the clarity and depth of automotive paint by removing imperfections such as swirl marks, scratches, and oxidation. Here’s a summary of the typical steps involved in paint correction: Washing & Paint Decontamination: The vehicle is carefully washed to remove dirt and contaminants from the surface. This includes a decontamination stage using iron removers and clay bars to pull out embedded contaminants, dirt & grime. Assessment: The process begins with a thorough inspection of the vehicle's paint to identify the specific imperfections and determine the best approach for correction. Testing: After polishing, our team uses a specialized paint thickness gauge to ensure that the paint hasn't been excessively removed prior to our work. Machine Polishing: This is the core of the paint correction process. Specialized polishers and compounds are used to carefully level the paint surface and remove imperfections. Different pads and polishing techniques may be used depending on the severity of the defects. This process not only removes swirls & scratches, but drastically improves the depth, gloss and overall aesthetic of your vehicle.
  • What is Paint Protection Film?
    Key Features: Material: PPF is typically made from thermoplastic urethane, which is flexible and resistant to abrasions. Transparency: It is clear, so it doesn’t alter the appearance of the vehicle while providing protection. Self-Healing: Many modern PPFs have self-healing properties, meaning minor scratches can disappear with heat (like from the sun). Durability: PPF will protect against scratches, stone chips, road debris, bird droppings, UV rays, and other environmental factors. Custom Fit: PPF is cut to fit specific areas of the vehicle. Benefits: Paint Protection: Helps maintain the vehicle's resale value by protecting the original paint. Easy Maintenance: PPF makes washing and maintaining the vehicle easier since it resists dirt and grime. Cost-Effective: While there’s an initial investment, it can save money in the long run by reducing the need for paint repairs.

BILLING
& PRICING

PAYMENTS ACCEPTED

We accept cash, debit, VISA, MC and American Express

CANCELLATION POLICY

If you need to cancel or reschedule your appointment, we kindly request a minimum of 24 hours' notice. This allows us to adjust our schedule and offer the time slot to another customer who may be waiting for an appointment. 

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In the event of a cancellation with less than 24 hours' notice, a cancellation fee may be applied. This fee helps cover a portion of the costs associated with preparing for your appointment and the potential loss of business.

SATISFACTION GUARANTEE

At Diamond Auto Spa, we take immense pride in the quality of our work and the satisfaction of our customers. We understand that your vehicle is a valuable asset, and we are committed to providing exceptional car detailing services that exceed your expectations. We strive for perfection in every detail. If you are not completely satisfied with any aspect of our car detailing service, simply let us know, and we will make it right.

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